Cognitive capabilities match conversations to users
Konvo.com now uses an IBM platform and IBM® Watson™ application programming interfaces (APIs) to gain accelerated speed and expanded capabilities. The solution uses IBM Watson AlchemyLanguage API natural language processing (NLP) to identify phrases, keywords and images in trending conversations. Then, it categorizes, correlates and arranges the discussions, prioritizing them for each user with IBM Watson Personality Insights API functionality. These cognitive API capabilities work with Konvo’s TrueTrends algorithm to select and recommend discussions of interest with much more sophistication than a simple search on hashtags or keywords. Konvo users can also combine their social media feeds with content from news, fashion, travel and other information providers such as CNN and Forbes. As Konvo further develops its platform, it will incorporate business, advertising, shop and enterprise features to help make it a robust revenue model that attracts advertisements from businesses.
Advanced cognitive conversational analysis
Konvo saved three months of time and more than USD 22,000 by bringing its latest updates to market with IBM Watson APIs. It has also enhanced its solution’s capabilities with the differentiating advantage of advanced cognitive conversational analysis. The new analytical capabilities help Konvo select and feature discussions and threads that are uniquely relevant to an individual user with greater accuracy than competitors.
By analyzing, correlating and prioritizing discussions with cognitive intelligence, Konvo has a tangible advantage over standalone social networks and other social network aggregators. Cognitive NLP and personality insights give Konvo the sophistication to match conversations to users with higher accuracy and relevance than a standard search on hashtags or keywords.
Before the new solution, Konvo could show users a unified stream of all their social media discussions, but it could not effectively filter or prioritize information. Now, the company uses cognitive capabilities to match users with the conversations and topics that are most important to them, prioritizing them accordingly in the user’s Konvo feed.
The new solution uses API access to social network feeds along with rich site summary (RSS) feeds from finance, technology, business, food, gaming, design and other news providers.